Please Stop Putting AI in Everything (From a Pro-AI Operator)
I'm a giant believer in AI for operations. That's precisely why forced, bolted-on AI drives me up the wall. If a task takes thirty seconds and works, making it twenty-nine isn't efficiency — it's theater.
The COO Is Quietly Becoming the Company's AI Owner. Good.
Ask who owns AI and most people say the CTO. It's landing somewhere else: the COO. Because the hard part of AI was never the model — it's everything operations already owns.