How to Hire a COO: The Job Description Founders Write, and the One They Should
Most COO job descriptions describe a very senior project manager. Here's the one that describes an owner, and the five questions that find one.
Do You Need a COO Yet? What Breaks at 20, 50, and 80 People
Founders ask “do we need a COO?” at the wrong moment — usually after something broke. Here’s what breaks at 20, 50, and 80 people, and which of it means yes.
Fractional COO vs. Full-Time COO: When Renting Stops Making Sense
The question isn’t whether you can afford a full-time COO. It’s whether you have a full-time COO’s worth of decisions yet. Four questions that tell you.
Chief of Staff vs. COO: Which One Does Your Company Actually Need?
Founders describe one role and name the other. The difference isn’t seniority or scope — it’s where the authority sits. Four questions that settle it.
The COO Is Quietly Becoming the Company's AI Owner. Good.
Ask who owns AI and most people say the CTO. It's landing somewhere else: the COO. Because the hard part of AI was never the model — it's everything operations already owns.